Call Management

MyCalls - The Complete Call Management Suite

A ‘real-time’ dashboard for all your company’s communications

MyCalls is probably the most cost effective manager you will ever employ! The MyCalls suite of applications includes call management, call centre management, call recording and CTI. Designed to integrate seamlessly with NEC systems, MyCalls provides real time information about every aspect of telephone use and performance.                                  

The complete call management solution for UNIVERGE SV9100 and other NEC communications systems.

Why your company needs MyCalls

  • Increases productivity
  • Reduces costs
  • Rapid return on investment
  • Wins more business
  • Improves customer perception & service
  • Improves staff efficiency
  • Aids staff training
  • Helps manage & measure sales & marketing activity
  • Call recording helps solve disputes
  • Real-time information enables supervisors
    to react quickly to changes in call traff
  • Reduces cost of sales and increases competitiveness
  • Reduces abandoned calls

Unsure how best to achieve the most efficient and cost-effective workforce?

Let’s Talk

Contact Nec